The bot identifies all the unmatched queries by users. The admin can real time add the un-matched query under Q&A. This feature builds Q&A bank and no queries are unasnwered
While chatbot is handling users query it is possible for the agent to switch the conversation to live from chatbot.
Message
You have not selected your meal preference for your flight to London.Select mow.
Press for more.
EasyJet Air
Your trip to London is coming up in 2 days. Add your Frequent Flyer number to accrue miles now
Press for more.
EasyJet Air
Hi Maria, Hotels are filling up fast.Don't forget to book a reservation for your upcoming trip to Atlanta.
Press for more.
Personalize your Chatbot’s responses by filling in your most frequently asked questions and their answers. Questions can be bulk imported from your existing FAQs, and you can also create your Chatbot’s questions from your existing chat transcripts.
You can control from the backend to display the chatbot only on landing pages or specific section or full site.
Track user conversations by user session logs and understand the types of queries asked by users. Unanswered queries can be either matched with existing answer or you can write a more appropriate answer for it.
Monitor the conversations happening & take control of conversation with an active user if he seems to be a hot prospect. Do not miss a lead which has highest chances of conversation.
With Hashbot Dashboard, you will have real time data analystics of Users, Conversations, Unmatched Queries, Leads, Average Time Spend etc.
Hashbot APIs are build on plugin-play model. With the help of it's powerful API you can easily integrate Hashbot to your website build on any platform.